Polityka prywatności i Cookies

1. General information

  1. This policy applies to the Website operating under the url address: https://fluento.pl
  2. The website operator and personal data administrator is: Fluento Marcin Drozdowski 41-215 Sosnowiec, 28/72 Wagowa Street
  3. Operator’s e-mail contact address: info@fluento.pl
  4. The Operator is the Administrator of your personal data in relation to the data provided voluntarily on the Website.
  5. The website uses personal data for the following purposes:
      • Realization of ordered services
      • Presentation of the offer or information


    • The website performs the functions of obtaining information about users and their behavior in the following way:
        1. Through data voluntarily entered in forms that are entered into the Operator’s systems.
        2. By saving cookie files in end devices (so-called “cookies”).


      2. Selected methods of data protection used by the Operator

          1. Login and personal data entry places are protected in the transmission layer (SSL certificate). Thanks to this, personal data and login data entered on the website are encrypted on the user’s computer and can be read only on the target server.
          2. The operator periodically changes its administrative passwords.
          3. To protect data, the Operator regularly makes backup copies.
          4. An important element of data protection is the regular update of all software used by the Operator to process personal data, which in particular means regular updates of programming components.


      3. Hosting

      1. The website is hosted (technically maintained) on the operator’s server: linuxpl.com
      2. Registration details of hosting company: H88 S.A. with registered office in Poznań, Franklin Roosevelt 22, 60-829 Poznań, entered into the National Court Register by the District Court Poznań – Nowe Miasto and Wilda in Poznań, VIII Commercial Department of the National Court Register under the number KRS 0000612359, REGON 364261632, NIP 7822622168, share capital PLN 210,000.00 fully paid up.
      3. At https://linuxpl.com you can learn more about hosting and check the hosting company’s privacy policy.
          • applies measures to protect against data loss (e.g. disk arrays, regular backups),
          • applies adequate measures to protect processing locations in the event of fire (e.g. special fire extinguishing systems),
          • applies adequate measures to protect processing systems in the event of a sudden power failure (e.g. dual power lines, aggregates, UPS voltage backup systems),
          • applies measures of physical protection of access to data processing sites (e.g. access control, monitoring),
          • applies measures to ensure appropriate environmental conditions for servers as elements of the data processing system (e.g. control of environmental conditions, specialized air-conditioning systems),
          • applies organizational solutions to ensure the highest possible level of protection and confidentiality (training, internal regulations, password policies, etc.),
          • appointed the Data Protection Officer.Hosting company:
        • The hosting company maintains server-level logs to ensure technical reliability. Registration may be subject to:
            • resources specified by URL identifier (addresses of requested resources – pages, files),
            • time of inquiry,
            • response time,
            • name of the client station – identification carried out by the HTTP protocol,
            • information about errors that occurred during the implementation of the HTTP transaction,
            • URL address of the page previously visited by the user (referrer link) – if the Website was accessed via a link,
            • information about the user’s browser
            • information about the IP address,
            • diagnostic information related to the process of self-ordering services via recorders on the site,
            • information related to the operation of electronic mail addressed to the Operator and sent by the Operator.


          4. Your rights and additional information on how the data will be used

            1. In some situations, the Administrator has the right to transfer your personal data to other recipients, if it is necessary to perform the contract concluded with you or to fulfill the obligations incumbent on the Administrator. This applies to such groups of recipients:
              • persons authorized by us, employees and associates who must have access to personal data in order to perform their duties,
              • hosting company,
              • mailing companies,
              • companies that support SMS messages,
              • companies with which the Administrator cooperates in the field of own marketing,
              • couriers
              • insurance
              • law firms and debt collectors,
              • banks
              • payment operators,
              • public bodies.
              • Your personal data processed by the Administrator for no longer than is necessary to perform related activities specified in separate regulations (e.g. on accounting). With regard to marketing data, the data will not be processed for more than 3 years.
              • You have the right to request from the Administrator:
                • access to personal data concerning you,
                • correct them,
                • removal
                • processing restrictions,
                • and data portability.
                • You have the right to object to the processing indicated in point 3.3 c) to the processing of personal data in order to exercise legitimate interests pursued by the Administrator, including profiling, however, the right to object cannot be exercised if legally valid justified grounds for processing, interests, rights and freedoms overriding you, in particular establishing, pursuing or defending claims.
                • The Administrator’s actions may be appealed to the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.
                • Providing personal data is voluntary, but necessary to operate the Website.
                • In relation to you, actions may be taken that include automated decision making, including profiling for the provision of services under a contract and for direct marketing by the Administrator.
                • Personal data is not transferred from third countries within the meaning of the provisions on the protection of personal data. This means that we do not send them outside the European Union.

                  5. Information on forms

                  1. The website collects information provided voluntarily by the user, including personal data, if provided.
                  2. The website may save information about connection parameters (time, IP address).
                  3. The website, in some cases, may save information facilitating the connection of data in the form with the e-mail address of the user completing the form. In this case, the user’s email address appears inside the url of the page containing the form.
                  4. The data provided in the form are processed for the purpose resulting from the function of a specific form, e.g. to process the service request or business contact, service registration, etc. Each time the context and description of the form clearly indicates what it is used for.

                    6. Administrator logs

                      1. Information on user behavior on the website may be subject to login. These data are used to administer the site.


                    7. Important marketing techniques

                        1. The operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The operator does not transfer personal data to the operator of this service, but only anonymized information. The service is based on the use of cookies on the user’s end device. In terms of information about user preferences collected by the Google advertising network, the user can view and edit information derived from cookies using the tool: https://www.google.com/ads/preferences/


                    8. Information about cookies

                        1. The site uses cookies.
                        2. Cookies (so-called “cookies”) are IT data, in particular text files, which are stored on the Website User’s end device and are intended for using the Website’s pages. Cookies usually contain the name of the website from which they originate, their storage time on the end device and a unique number.
                        3. The Website operator places cookies on the Website User’s end device and obtains access to them.
                            1. maintaining the Website user’s session (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage of the Website;
                            2. achieving the goals set out above in the “Important marketing techniques” section;Cookies are used for the following purposes:
                            1. The Website uses two basic types of cookies: “session” cookies and “persistent” cookies. Session cookies are temporary files that are stored on the User’s end device until logging out, leaving the website or turning off the software (web browser). Persistent cookies are stored on the User’s end device for the time specified in the cookie parameters or until they are deleted by the User.
                            2. Software for browsing websites (web browser) usually by default allows storing cookies on the User’s end device. Website Users can change the settings in this regard. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this subject is provided in the help or documentation of the web browser.
                            3. Restrictions on the use of cookies may affect some of the functionalities available on the Website.
                            4. Cookies placed on the Website User’s end device may also be used by entities cooperating with the Website operator, in particular: Google (Google Inc. with its registered office in the USA), Facebook (Facebook Inc. with its registered office in the USA), Twitter (Twitter Inc. based in the USA).
                        4. 9. Managing cookie files – how to give and withdraw consent in practice?

                            1. If the user does not want to receive cookies, he can change the browser settings. We reserve that disabling cookies necessary for authentication processes, security, maintaining user preferences may make it difficult, and in extreme cases may prevent the use of websites
                            2. To manage cookie settings, select the web browser you use from the list below and follow the instructions: